Privacy Policy

I am committed to protecting your privacy as an in-person client, and as an online visitor to bluewaterhomeopathy.com in accordance with the Privacy Act and Australian Privacy Principles.

https://www.oaic.gov.au/privacy/australian-privacy-principles/read-the-australian-privacy-principles

https://www.oaic.gov.au/privacy/your-privacy-rights/your-personal-information

Information is collected via an intake form which I ask you to complete prior to or at the initial consultation.

I will obtain information from you such as name, address, email address, phone number, social media contact, date of birth. I will also request that you provide consent for me to store and use your data. Your consent is required in order to ensure my compliance with data protection legislation.

I will add to the initial information with details you provide in our initial consultation and follow up consultations. For patients over 18, the information collected is obtained directly from you. Patients under 18 are taken on with parental consent only and the information collected in the case of a person under 18, may be collected with input from other family members or a guardian.

How and why your personal information is collected and used

Your sensitive health records and other information that is collected is kept confidential and used to analyse the conditions for which you have consulted me and to prescribe remedies and other therapies.

All reasonable means are taken to store files securely and protect the confidentiality of your paper based and electronic files from misuse, interference, loss, unauthorised access, modification or disclosure.
This includes encryption, access controls, and regular security assessments. (Is this true? Is there anything that needs to be added here?) Please ask Elizabeth for further details about how your files are secured.

Your personal information may be used to communicate with you by email, other digital methods, by phone or by post.
It may also be used to send marketing communication such as a newsletter or information regarding our services. This will only be sent to you if you have requested or subscribed, and you can unsubscribe at any time.

Any information you choose to make publicly available, such as a written testimonial about your experience with Homeopathy or Bowen therapy, may be made available for others to see on the website or online with your consent.

Disclosure of information

Your personal information will not be disclosed without your consent unless required due to a medical emergency, injury or health risk, and in such a situation, will only do so to a qualified professional who is under the same duty of confidentiality.

Circumstances for disclosure or your personal information:

In the event of a breach of security, and your personal data is compromised, we will promptly notify you.

Q. How long is my information kept?

A. Personal information will be kept for as long as you consult me and then will be kept for 7 years before being securely destroyed and digital information deleted. A child’s information will be kept for 7 years beyond their 18th birthday.

Q. Do I have the right to access and correct my personal information?

A. Please inform me in person or by email of any changes you believe I should make to the personal information I hold, so I have up-to-date records.

Should you wish to access your personal information, please submit your request to Elizabeth in writing and a response will be made within 30 days.

Feedback and complaints

Please submit any feedback, queries, or concerns about the privacy of your personal information directly to Elizabeth in writing at the address below and a response will be made within 30 days.

Contact:
Elizabeth Witt
43 Coromont Drive
Red Head NSW 2430
E: elizwitt@hotmail.com

For further information about the Privacy Act or to make a complaint to the Privacy Commissioner please refer to the OAIC website:

https://www.oaic.gov.au/privacy/your-privacy-rights/your-personal-information

We may update this Privacy Policy including Data Protection Policy from time to time to ensure it is effective and compliant with privacy laws. Users will be notified of any changes.

Effective from:  10/5/2024.